FAQs

 DO YOU OFFER CUSTOM ORDERS?

Yes we do! We are limited to custom cake topper and tassel garland. For more information please click the link: https://www.prettychicparty.com/collections/custom-products

WHERE DO YOU DELIVER?

Pretty Chic Party only delivers to the 48 contiguous states.  We do not deliver to Puerto Rico, Hawaii, Alaska, or PO Boxes.  At this time, we do not offer delivery outside of the United States.

HOW WILL I KNOW WHEN MY ITEMS ARE SHIPPED?

Once we fulfill your order, you will receive an email notification with tracking information.

 WHAT CARRIER SERVICE DO YOU USE?

Please see shipping for more details.

WHAT IS YOUR RETURN POLICY?

Please see our return policy for more details.

 HOW DO I CHANGE OR CANCEL MY ORDER?

If for any reason you need to cancel or change your order, please email us at contact@prettychicparty.com within 24 hours. We CANNOT cancel your order once its been process.