FAQ
ABOUT OUR SWEET TREATS
DO YOU BAKE ALL OF YOUR TREATS?
YES! All the sweet treats you see in our shop are made from scratch by Pretty Chic Party. We value flavor, quality, and details.
WHERE DO YOU BAKE?
Everything is baked in a license home kitchen.
HOW LONG DO MACARONS LASTS?
For best taste, we recommend consuming it within 3 days, but can be enjoyable up to a week. Please refrigerate macarons if not eating them right away, then bring to room temperature, about 30 minutes, and enjoy!
HOW LONG WILL THE CHOCOLATE HEART AND SUGAR COOKIE LAST?
It is best to consume them within 3 days, but can be enjoyable up to a week in an airtight container on the counter.
DO YOU OFFER GLUTEN FREE?
Not as this time.
CUSTOM ORDER
DO YOU OFFER CUSTOM ORDERS?
We are not offering custom order at this time, but will consider it in the future.
DO YOU TAKE ORDERS FOR EVENTS (WEDDINGS, BABY SHOWER, BIRTHDAYS)?
At the moment we do not cater to events.
DELIVERY AND PICKUP
WHERE DO YOU DELIVER?
Our gift boxes are delivered throughout the Portland metro area by Pretty Chic Party within 20 miles radius of our location. We make deliveries 2 days a week on Saturday and Sunday’s ONLY. Our delivery window is between 9am-2pm.
DO YOU OFFER FREE DELIVERY?
Free delivery is only available on order(s) $79 and up.
HOW MUCH DO YOU CHARGE FOR DELIVERY?
We charge $15 for delivery on order(s) $78 and under.
CAN I SCHEDULED A DELIVERY?
At this time, we are not offering scheduled deliveries. We apologized for the inconvenience.
CAN I PICK UP MY ORDER?
Yes! Pick ups are 7 days a week from Sunday-Saturday at our Troutdale location. You can scheduled a pick up time at checkout.
WHEN WILL MY ORDER BE READY & CAN I PLACE A LAST MINUTE ORDER?
Your order can be ready as early as the next business day if placed by 2pm PST. Unless otherwise noted. All orders placed after 2pm PST, will be ready in 2 business days. Please DO NOT wait until the night before to placed an order for next day pick up or delivery. Due to prep time and made to order products, we CANNOT accept last minute orders. NO EXCEPTIONS. We recommend placing an order as soon as possible to meet your deadline.
DO YOU SHIP WITHIN THE U.S. & INTERNATIONALLY?
We do not ship within the U.S. nor to international destination. We apologize for the inconvenience.
DOES SOMEONE NEED TO BE HOME TO RECEIVE THE ITEM(S)?
We recommend that someone is home to bring the items inside. Because of the delicacy of some of the products, it can get ruin if left outdoors for a long period of time. We are not liable for items left unattended once it has been delivered.